Terms of Use (Koladr)

1. The Service

Koladr provides software for marketing agencies to upload and/or connect financial and operational data (for example: revenue, payroll, expenses, time tracking) and to generate deterministic metrics, dashboards, alerts, and summaries (“CFO briefs”) to support planning and hiring decisions.

2. Eligibility and Account Registration

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate account information and keep it up to date. You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.

3. Trials, Subscriptions, Billing, and Cancellation

3.1 Free Trial With Payment Method Required

If Koladr offers a free trial, a valid payment method is required to start the trial, and you authorize us to verify your payment method (including by a small authorization hold, where permitted).

3.2 Automatic Conversion to Paid Subscription

Unless you cancel before the trial ends, your trial will automatically convert to a paid subscription at the plan and price presented at signup, and you authorize us to charge your payment method for the applicable subscription fees, taxes, and any other charges you have authorized.

3.3 Billing Cycle and Auto-Renewal

Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually) as displayed at checkout and auto-renew until canceled. You authorize us to charge your payment method at each renewal.

3.4 Cancellation

You can cancel your subscription at any time through your account settings (or by contacting support at support@koladr.com).

• Cancellation takes effect at the end of your current billing period unless otherwise stated at the time of purchase.
• You will retain access until the end of the paid period (unless your access is terminated earlier under these Terms).

3.5 Fees and Refunds

Fees are non-refundable except where required by law or explicitly stated by Koladr in writing. If you cancel, you will not receive a refund for any unused portion of a billing period.

3.6 Price Changes

We may change prices or plans from time to time. If we make a material change, we will provide notice consistent with applicable law. Changes generally take effect at your next renewal unless otherwise stated.

3.7 Taxes

You are responsible for any taxes, levies, duties, or similar governmental assessments, including sales, use, VAT, or withholding taxes, if applicable.

4. Your Data and Content

4.1 Your Content

You retain ownership of all data and content you upload or connect to the Service, including spreadsheets, financial data, time-tracking data, and other materials (“Customer Data”).

4.2 Permissions You Grant

You grant Koladr a limited license to host, process, transmit, and display Customer Data solely to provide, secure, and improve the Service, including generating metrics, dashboards, alerts, and summaries you request.

4.3 Data Accuracy

You are responsible for the accuracy, completeness, and legality of Customer Data. Koladr does not verify the accuracy of data imported or connected from third-party systems.

5. Third-Party Services (e.g., QuickBooks, Harvest)

The Service may integrate with third-party platforms and APIs (“Third-Party Services”). Your use of Third-Party Services is governed by their terms, not Koladr’s. Koladr is not responsible for Third-Party Services, including availability, data quality, pricing, or changes to their APIs.

6. Acceptable Use

You agree not to:

• Use the Service in violation of any law or regulation.
• Interfere with or disrupt the Service or attempt to gain unauthorized access.
• Reverse engineer, decompile, or attempt to extract source code except to the extent prohibited by law.
• Upload malicious code or attempt to probe, scan, or test the vulnerability of our systems.
• Use the Service to process data you do not have the right to use.

We may suspend or terminate access if we reasonably believe you violated these Terms.

7. Important Disclaimers

7.1 Not Financial, Accounting, Legal, or Tax Advice

Koladr provides software tools and informational outputs. Nothing in the Service constitutes financial, accounting, tax, employment, or legal advice. You should consult qualified professionals before acting on the Service.

7.2 Deterministic Metrics and Automated Summaries

Certain outputs (e.g., dashboards, ratios, runway) are computed deterministically from your inputs and assumptions. Certain written outputs (e.g., “briefs”) may include automated summaries of computed data. You are responsible for reviewing outputs for accuracy and suitability.

7.3 Hiring Decisions

Simulations and recommendations are informational and depend on your inputs and assumptions. You remain solely responsible for hiring decisions, compensation, compliance, and employment practices.

8. Intellectual Property

Koladr and its licensors own the Service, including software, interfaces, and all related intellectual property. Except for the limited rights explicitly granted, no rights are transferred to you.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Service except as allowed by law or with our written permission.

9. Feedback

If you provide feedback, suggestions, or ideas, you grant Koladr the right to use them without restriction or compensation.

10. Suspension and Termination

You may stop using the Service at any time. Koladr may suspend or terminate your access if:

• you violate these Terms,
• required by law, or
• necessary to protect the Service, Koladr, or other users.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (including IP ownership, disclaimers, limitation of liability, arbitration, and indemnification) will survive.

11. Service Availability and Changes

We may modify, suspend, or discontinue the Service (in whole or part) at any time. We aim to provide reasonable notice for material changes when feasible, but the Service may change without notice.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOLADR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• KOLADR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION).
• KOLADR’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO KOLADR FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Koladr, Qlotela Technogies LLC, and our officers, directors, employees, and agents from and against claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from:

• your use of the Service,
• your Customer Data,
• your violation of these Terms, or
• your violation of law or third-party rights.

15. Privacy

Your use of the Service is also governed by our Privacy Policy: Privacy Policy.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules.

17. Binding Arbitration and Class Action Waiver

17.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that either party may bring an individual action in small claims court if eligible.

17.2 Arbitration Provider and Rules

The arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules, including the AAA Consumer Arbitration Rules or AAA Commercial Arbitration Rules as appropriate, as determined by the arbitrator.

17.3 Arbitration Location and Procedure

Unless the parties agree otherwise:

• The arbitration will take place in Delaware, or may be conducted remotely (e.g., video/phone) where permitted by the rules.
• The arbitrator may award the same damages and relief that a court could award, and must follow these Terms as a court would.

17.4 Class Action Waiver

You and Koladr agree that Disputes will be brought only on an individual basis. You waive the right to participate in a class action, class arbitration, or any representative proceeding.

17.5 Injunctive Relief / IP

Nothing in this section prevents either party from seeking injunctive or equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

18. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms and revise the Effective Date. Your continued use of the Service after changes become effective constitutes acceptance.

19. Contact Us

Questions about these Terms:

• Qlotela Technogies LLC (Koladr)
• Email: support@koladr.com
• Address: 16192 Coastal Hwy, Lewes, DE 19958